PowerBI.com Issue
Investigating

The issue with tiles connecting to PowerBI.com has been resolved, however the Planview apps in the powerbi.com app source are still failing. We continue working in this issue.

Thank You,
Cloud Operations Team

More Information
Affects 6 Services:
Intermittent Power BI Refresh Issue
Monitoring

We found the potential cause of this issue. This was a bug introduced in the December 2023 release of Portfolios. The fix will be included in the April 2024 release. In the meantime, the workaround continues to be re-try the refreshes as these are intermittent.

Thank you,
Cloud Operations Team

More Information
Affects 6 Services:

Portfolios/Enterprise Architecture

Degraded
US - Portfolios/EA Austin Datacenter
PowerBI.com Issue
Intermittent Power BI Refresh Issue
US - Portfolios/EA Oregon AWS Datacenter
PowerBI.com Issue
Intermittent Power BI Refresh Issue
UK - Portfolios/EA Woking Datacenter
PowerBI.com Issue
Intermittent Power BI Refresh Issue
UK - Portfolios/EA London AWS Datacenter
PowerBI.com Issue
Intermittent Power BI Refresh Issue
EU - Portfolios/EA Frankfurt AWS Datacenter
PowerBI.com Issue
Intermittent Power BI Refresh Issue
APAC - Portfolios/EA Sydney AWS Datacenter
PowerBI.com Issue
Intermittent Power BI Refresh Issue
Sub-processor Update
Continuous Cloud

PPM Pro

Operational
APAC - PPM Pro Australia Datacenter
EMEA - PPM Pro Germany Datacenter
CA - PPM Pro Canada Datacenter
US - PPM Pro US Datacenter
US8 - PPM Pro US8 Datacenter
Sub-processor Update

ProjectPlace

Operational
EU - ProjectPlace - Service
US - ProjectPlace - Service
AU - Projectplace - service
Sub-processor Update

AgilePlace

Operational
APAC - AgilePlace Lean Metrics and Reports
APAC - AgilePlace Web Application
US - AgilePlace Lean Metrics and Reports
US - AgilePlace Web Application
EU - AgilePlace Lean Metrics and Reports
EU - AgilePlace Web Application
Sub-processor Update

IdeaPlace

Operational
APAC - IdeaPlace Sydney Datacenter
EMEA - IdeaPlace Frankfurt Datacenter
EMEA - IdeaPlace London Datacenter
US - IdeaPlace Chicago Datacenter
Sub-processor Update

Changepoint

Maintenance
US - Changepoint Hosted Production
Changepoint Planned Maintenance
EMEA - Changepoint Hosted Production
Changepoint Planned Maintenance
Changepoint Release Notes
Sub-processor Update

Daptiv

Operational
US - Daptiv Production
Daptiv Scheduled Maintenance: US Production
US - Daptiv Sandbox
EU - Daptiv Production
Daptiv Scheduled Maintenance: EU Production
EU - Daptiv Sandbox
Daptiv Scheduled Maintenance: EU Sandbox

Barometer

Operational
US - Barometer Production
BarometerIT North America Production Planned Maintenance
US - Barometer Staging
APAC - Barometer Production
BarometerIT APAC/EMEA Production Planned Maintenance
EU - Barometer Production
BarometerIT APAC/EMEA Production Planned Maintenance

AdaptiveWork

Operational
AdaptiveWork - US Production
AdaptiveWork - EU Production
AdaptiveWork - US Sandbox
AdaptiveWork - EU Sandbox
Sub-processor Update

Platform Admin

Operational
US - Planview ID Production
EU - Planview ID Production
APAC - Planview ID Production

Objectives and Key Results (OKRs)

Operational
US - OKRs Production
EU - OKRs Production
APAC - OKRs Production

Roadmaps

Operational
US - Roadmaps Production
EU - Roadmaps Production
APAC - Roadmaps Production

Hub Cloud

Operational
Hub US Production
Hub EU Production
Hub Sub-processor Update

VIZ

Operational
Viz US Production
Slow Reprocessing
Viz - EU - Production
Viz Federal
Viz Sub-processor Update

Advisor

Operational
Advisor - US East Production
Advisor - US West Production
Advisor - EU Production
Advisor - AP Production
Sub-processor Update

Copilot

Operational
Customer Success Center Documentation
Viz Integrations

Metrics

Past Week
  1. Past Day
  2. Past Week
  3. Past Month
  1. US - Portfolios/EA Austin Datacenter Incidents Reported
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  2. UK - Portfolios/EA Woking Datacenter Incidents Reported
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  3. US - PPM Pro US Datacenter Incidents Reported
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  4. APAC - PPM Pro Australia Datacenter Incidents Reported
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  5. CA - PPM Pro Canada Datacenter Incidents Reported
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  6. EMEA - PPM Pro Germany Datacenter Incidents Reported
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  7. APAC - Portfolios/EA Sydney AWS Datacenter Incidents Reported
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  8. EU - Portfolios/EA Frankfurt AWS Datacenter Incidents Reported
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  9. UK - Portfolios/EA London AWS Datacenter Incidents Reported
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  10. US - Portfolios/EA Oregon AWS Datacenter Incidents Reported
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Recent History

Daptiv Scheduled Maintenance: EU Sandbox
Daptiv / EU - Daptiv Sandbox
Daptiv Scheduled Maintenance: US Sandbox
Daptiv / US - Daptiv Sandbox
Adaptive Work issue in AdaptiveWork - EU Sandbox
AdaptiveWork / AdaptiveWork - EU Sandbox
IdeaPlace Planned Maintenance April
4 Affected Services:
Foundation Apps Maintenance for April
6 Affected Services:
PPM Pro - April Release Sandbox Deployment
3 Affected Services:
Report Farm Maintenance - US - Portfolios/EA Oregon AWS Datacenter
Portfolios/Enterprise Architecture / US - Portfolios/EA Oregon AWS Datacenter
PPM Pro - April Release Sandbox Deployment
PPM Pro / EMEA - PPM Pro Germany Datacenter
PPM Pro - April Release Sandbox Deployment
PPM Pro / APAC - PPM Pro Australia Datacenter
BarometerIT North America Staging Planned Maintenance
Barometer / US - Barometer Staging
Adaptive Work issue in AdaptiveWork - US Production
AdaptiveWork / AdaptiveWork - US Production
No events for 1 day!
Adaptive Work issue in AdaptiveWork - US Production
AdaptiveWork / AdaptiveWork - US Production
No events for 2 days!
Report Farm Issue
Portfolios/Enterprise Architecture / EU - Portfolios/EA Frankfurt AWS Datacenter
Urgent Maintenance work is required on the US production Env
AdaptiveWork / AdaptiveWork - US Production
Urgent Maintenance work on US Sanbox Env
AdaptiveWork / AdaptiveWork - US Sandbox
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